eBay sellers have to face a pile of challenges while fulfilling their orders on a daily basis. While the fulfillment costs are rising and eating up profits day by day, additionally, late deliveries are leading to customer dissatisfaction. Then inventory mismatch comes up as the biggest problem driving the online business towards dead stock or stockout conditions. eBay integration is the ultimate solution for all these problems combined. A smart eBay fulfillment software will streamline the entire process without the seller having to intervene. This blog is a detailed layout of eBay fulfillment for improved business performance and profits. 

eBay Order Fulfillment Explained 

eBay order fulfillment refers to efficiently delivering the orders placed on the sales channels to consumers. This process involves picking, packing, shipping, and the final delivery to the consumer’s doorstep with utmost trust and satisfaction. Sellers can use a 3PL (third-party logistics) partner like FedEx, ShipHero, Huboo, and ShipStation. Apart from this, sellers can also use eBay & Amazon marketplace integration, which allows the merchants to use the vast network of Amazon Multi-Channel Fulfillment(MCF) to successfully fulfill their orders across different prominent locations of the globe, and deliver with the fastest speed and accuracy in mind. 

Challenges for eBay Sellers During Peak Season 

There are certain really pressing concerns of eBay sellers that disrupt the functioning of their business during the high season when demand is the highest. Here’s a brief picture of the same: 

Inventory Management 

Managing stock becomes a trouble during peak season as the demand increases, and keeping track of the inventory is difficult. The stockouts are so quick that losing sales becomes obvious without the right implementation of eBay Integration software. Also, manual work leads to errors, missed parcels, and cancellations. 

Shipping Delays 

While regular days would receive some 100 orders, peak season calls for 10X sales. In this condition, the burden on the multiple fulfillment 3PL platforms is much heavier. If the business operations and processing are not up to the mark, delays are a daily affair, leading to dissatisfied customers. 

Manual Errors

When sellers take complete responsibility for processing, fulfilling, and managing the orders in a business, the chances of errors rise. Especially when the sales volume is higher, manual intervention is more problematic, slowing down the supply line. 

Reverse Logistics 

Reverse logistics refers to the process of handling returns and refunds. Managing these two is an inseparable part of an online business. Also, this part needs to be executed really carefully, so no wrong transactions are made. Without the necessary help, sellers often lose the return package or even the refund in the wrong place. 

Bad Customer Reviews

While the seller might be struggling with all the issues mentioned above, customers are suffering, and their posting a bad review should not be surprising. This downgrades the overall sales volume and affects business in the long run. Since you might already be in a messed-up situation, you will not have time to get the comment and review fixed. 

How Chains of Multiple Fulfillment Options Increase Sellers’ ROI?

Multiple 3PLs and fulfillment partners for eBay shipping integration work in coordination, which has the power to make e-commerce operations smooth and efficient. Here are the advantages that come along with multiple fulfillment options: 

Enhanced Customer Experience 

The e-commerce landscape has changed in such a way that people now ask for instant deliveries, reliability, and multiple options for fulfillment. These options allow the customer to choose whatever works best for them in terms of cost, timing, and even quality. The conversion rates tend to increase with this service.

Reduced Card Abandonment 

Exorbitantly high shipping charges lead to customers turning down good deals and their favourite products from your brand. When sellers provide the customers with multiple options to fulfill their order, they get a chance to opt for free shipping or quick service, as per their needs. This allows them to save costs and make smart choices according to urgency. 

Higher Average Order Value

Increasing the size of the order seems a little difficult, but with a simple trick behind the curtains, sellers can achieve it. So, sellers can offer their customers free shipping on certain order sizes with a specified price, while actually adding the charges to the product cost. So, buyers add more products to reach the limit, and your shipping service is also being paid. 

Better Search Ranking 

eBay’s algorithm is built in such a manner that it pushes the products with free shipping. Sellers can smartly use words like "Free delivery in X days" and opt for a shipment partner who is more cost-efficient. Hence, both customers and the algorithm are happy in this case.

eCommerce Automation 

As soon as eBay fulfillment integration is done, sellers get to automate their orders and route them directly to the designated fulfillment partner, without them having to check the inventory or manually enter the customer data for delivery. This streamlines the process while increasing the overall business efficiency to the next level.

How does the eBay Integration Software Work?

MapMyChannel by WebBee app is a well-structured, pre-built eBay integration software especially designed to support e-commerce sellers to fully automate their businesses with 100% efficiency. Here’s how it supports your brand-trust-market value: 

1. Amazon Marketplace Integration: Easily utilize eBay Amazon order management software through MapMyChannel by WebBee and streamline all fulfillment processes across multiple Amazon marketplaces and networks.

2. Multiple 3PL Integration: Sellers can integrate as many third-party logistics(3PLs) fulfillment partners as they want and can ship non-Amazon orders easily too. All of them will be managed through the advanced centralized dashboard of WebBee. 

3. Inventory Management: Track real-time updates on your placed inventory. Whether it is stockout or dead inventory, it will become a thing of the past when every product moving and out of the storage will be tracked in real time. Also, sellers are able to maintain a buffer stock to eliminate the stockout situation. 

4. Order Management: Managing orders is a complete cakewalk with WebBee integration. The application processes orders, transmits data to the fulfillment partner, and you just have to see the money coming in. 

5. Tracking and Notifications: The pre-built connector application keeps both seller and buyer updated with order status, so there is no discrepancy and anxiety on both ends. Also, sellers are not bothered by continuous customer queries. 

6. Virtual Bundling: Not just multi-channel fulfillment, sellers can utilize the virtual bundling option to increase AOV for the business. Sellers can create bundles on their eBay listing and hence offer better deals to their customers. 

Drive Profit - Not Complexities with SaaS Automation

E-commerce business requires multiple hands, but it can lead to unwanted errors. Just the right SaaS integration software can make everything happen without errors, while maintaining growth speed. MapMyChannel by WebBee works like a friend who never leaves your back, being one of the most trusted platforms for eBay integration and automation framework. So, you overcome eBay order management challenges, and not just that, business is set to experience skyrocketing growth in a matter of months. Contact us to know more about fulfillment possibilities.