We've implemented industry-leading security measures to ensure your data remains protected at all times.
At WebBee Global, we specialize in seamless integrations with ecommerce platforms — but beyond performance, we prioritize security and privacy. Here's a full breakdown of how we protect your data and your customers, from the ground up.
We operate on a strict data minimization principle — meaning we only collect and process the data we truly need to deliver the services you’ve requested. We prioritize your privacy and data security. There is no hidden data collection, no backdoors, and no unauthorized scraping. Any data sharing or advanced access is done only with your explicit opt-in. Your data is never analyzed for internal marketing purposes, used for profiling, or sold to third parties. Additionally, if you revoke access or disconnect a platform, all data synchronization stops immediately.
We delete your data after 30 days unless you specifically request a longer retention period. This reduces risk and keeps your system clean and compliant. By default, we delete integration data and logs after 30 days. This includes order sync records, product data snapshots, and any logs generated during onboarding. If you require longer storage—for example, for audits or historical analysis—we will retain the data only with your written consent. All data is deleted using industry-standard secure deletion protocols to ensure it is permanently unrecoverable.
We follow some of the world’s most respected security and privacy standards: We are ISO 27001 certified, ensuring our internal systems meet the gold standard for information security management. We undergo regular SOC 2 audits by independent security firms to validate our adherence to best practices in confidentiality, integrity, and availability. Additionally, we are fully GDPR compliant, upholding all principles such as data subject rights, transparency, and lawful processing—whether you operate in the EU or serve EU citizens.
Your data is protected with: We protect your data with end-to-end encryption during both transfer and storage. Multi-Factor Authentication (MFA) is enforced to prevent unauthorized access. Our systems are safeguarded by firewalls and 24/7 monitoring tools that detect potential threats. We conduct regular penetration testing with ethical hackers to proactively identify and fix vulnerabilities. In addition, we use advanced threat monitoring—including firewalls, intrusion detection systems (IDS), and real-time anomaly detection—to ensure continuous protection.
Only team members who need access to your data can see it — and only for the job they’re assigned. Everyone gets regular training on security and privacy best practices. All employees undergo rigorous background checks and sign binding non-disclosure and data protection agreements. Every team member receives ongoing training in data privacy laws such as GDPR, phishing awareness, secure coding practices, and incident response protocols.
We use world-class tools and services (like AWS, and enterprise monitoring platforms), but we never compromise on data safety. We require all third-party partners to sign strict Data Protection Agreements and ensure they adhere to the same security standards we follow. We also maintain a clear and transparent list of approved subprocessors, which we’re happy to share with you upon request.
We empower you to fulfill your customers’ privacy rights under laws like GDPR, CCPA, and more: We support full data rights management to help you stay compliant and responsive. For access requests, we provide complete and accurate copies of customer data on demand. Our tools and workflows enable secure updates to customer records for corrections. If a deletion request is made, we can securely erase all personal data across integrated platforms. We also support data portability through structured data exports that can be easily transferred to other systems.
If there’s ever a data breach - In accordance with GDPR requirements, we notify the authorities within 72 hours of any incident. We promptly take action to stop the issue and resolve it. Additionally, we support you throughout your own reporting process.
Security isn’t just about firewalls — it’s about visibility and vigilance. We maintain detailed access logs, user activity records, and system event logs. Our systems employ real-time anomaly detection to identify unexpected behavior. All logs are regularly reviewed, and any suspicious activity is promptly investigated.
Every client signs a Data Processing Agreement (DPA) with us. Every client signs a Data Processing Agreement (DPA) before we start working together. The DPA clearly outlines what data we collect, how we use and protect it, and what happens in the event of a breach. We ensure you always understand your rights and our responsibilities—in plain language, without legal jargon.
From the beginning of every integration, we build privacy and security right into the process — this is called Privacy by Design and Default. We assess privacy and security risks before writing any code. Every feature undergoes review to ensure compliance with industry regulations and best practices. We implement least-privilege access controls, use encrypted tokens, and secure API gateways to protect your data.
We continuously monitor our systems and welcome independent experts to do the same to ensure robust security. Our dedicated security team conducts internal audits every quarter, while annual external audits by independent assessors provide unbiased verification. We respond promptly to all audit findings with action plans and measurable improvements.
Cybersecurity is constantly evolving, which is why we stay up to date with emerging threats and new technologies. We regularly update our policies and tools to maintain strong defenses, and we continuously train our staff on the latest best practices.
We log and monitor everything—from data access and system changes to user actions. This enables us to track activity for compliance, investigate security incidents, and demonstrate responsible data handling during audits.
We care deeply about your business, your customers, and earning your trust. That’s why we never sell or misuse your data, handle it only as necessary and lawful, and make security and privacy our top priority every single day.
We’re happy to guide you through any part of this policy. If you’d like a copy of your Data Processing Agreement or need assistance with a data access request, just let us know.
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