WebBee eSolutions Private Limited
Last Updated: April 30, 2026
This Terms of Service ("ToS" or "Agreement") is a binding legal agreement between You ("You"/"Your"/"User") and WebBee eSolutions Private Limited ("WebBee"/"We"/"Us"/"Our"), a company incorporated under the Companies Act, 2013, having its registered office at Noida, Sector 62, Uttar Pradesh, India.
This ToS governs Your access to and use of WebBee's SaaS-based products, applications, integrations, and technology solutions (collectively, "Services"), including but not limited to:
These Services are accessible through the Website www.webbeeglobal.com and its associated mobile and web applications (collectively referred to as the "Platform").
This Agreement is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. It is generated by a computer system and does not require any physical or digital signatures. BY ACCESSING, REGISTERING FOR, OR USING THE PLATFORM OR SERVICES IN ANY MANNER, YOU SIGNIFY YOUR ABSOLUTE, IRREVOCABLE, AND UNCONDITIONAL ACCEPTANCE OF THIS AGREEMENT IN ITS ENTIRETY. If You do not agree to these terms, You must immediately cease use of the Platform and Services.
For the purposes of this Agreement:
3.1 The Services are intended solely for use by businesses and individuals who are at least 18 years of age and are legally capable of entering into binding contracts under applicable law.
3.2 To access certain features of the Platform, You must create an Account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete at all times.
3.3 You are solely responsible for maintaining the confidentiality of Your Account credentials and for all activities that occur under Your Account. You must notify WebBee immediately at help@webbeeglobal.com upon becoming aware of any unauthorised access to or use of Your Account.
3.4 WebBee reserves the right to refuse registration, suspend, or terminate any Account at its sole discretion, with or without cause.
4.1 Subject to the terms and conditions of this Agreement and timely payment of applicable subscription fees, WebBee grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform and Services solely for Your internal business purposes during the subscription term.
4.2 This licence does not permit You to:
4.3 WebBee may, from time to time, update, modify, or discontinue any feature or functionality of the Services with reasonable prior notice to You.
5.1 WebBee's Platform integrates with various Third-Party Services including Amazon Marketplace Web Services, Shopify, NetSuite ERP, BigCommerce, TikTok Shop, WooCommerce, and others. Your use of such Third-Party Services is subject to their respective terms of service and privacy policies.
5.2 WebBee does not own, control, or operate any Third-Party Services and assumes no responsibility for the performance, availability, accuracy, or legality of such services or their content.
5.3 You are solely responsible for obtaining all necessary licences, permissions, and credentials required to use Third-Party Services in connection with WebBee's Platform. In particular, WebBee does not request, store, or have access to Your NetSuite® password or similar credentials unless explicitly authorised in writing for the purpose of a specific integration.
5.4 WebBee shall not be liable for any disruptions, errors, or failures arising from the unavailability, changes, or deprecation of Third-Party Service APIs or platforms.
6.1 Access to the Services may be subject to subscription fees as described on the Platform or in a Service Order Form executed between the Parties.
6.2 All fees are due and payable in advance in accordance with the billing cycle specified. Fees are non-refundable except as expressly stated in this Agreement or required by applicable law.
6.3 WebBee reserves the right to revise its pricing with not less than thirty (30) days' prior written notice. Continued use of the Services after the effective date of any price change constitutes Your acceptance of the new pricing.
6.4 In the event of non-payment, WebBee reserves the right to suspend or terminate Your access to the Services without further notice.
6.5 All fees are exclusive of applicable taxes including Goods and Services Tax ("GST") or any other statutory levies, which shall be borne solely by You.
7.1 WebBee collects, processes, and stores the following categories of personal data provided by You during registration and use of the Services: first name, last name, title (if applicable), telephone number, email address, company name, NetSuite® Account Number (where applicable), and any other information voluntarily shared in the course of communications with WebBee.
7.2 WebBee processes Your personal data in accordance with its Privacy Policy, which is incorporated herein by reference. In the event of any conflict between this ToS and the Privacy Policy, the Privacy Policy shall prevail with respect to the processing of personal data.
7.3 WebBee implements reasonable technical and organisational security measures to protect Your data against unauthorised access, loss, or misuse. However, WebBee does not warrant that the Platform will be completely immune from unauthorised intrusions.
7.4 WebBee may collect and use Usage Data — including anonymised and aggregated data derived from Your use of the Services — for the purposes of product improvement, analytics, and development of new features.
7.5 WebBee complies with the applicable provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any successor legislation including the Digital Personal Data Protection Act, 2023 as and when applicable.
7.6 You may update, access, or request deletion of Your personal information by contacting WebBee at help@webbeeglobal.com.
7.7 You may opt out of marketing and promotional email communications at any time by clicking the "Unsubscribe" link in such communications. You may not, however, opt out of service-related communications such as technical updates, security notices, or changes to features of the Software.
8.1 You represent and warrant that:
8.2 You are solely responsible for the accuracy and legality of the data, product listings, inventory records, and order information that You submit or sync through the Platform.
8.3 You shall ensure that any third-party access to Your Account is duly authorized and in accordance with this Agreement. You shall indemnify WebBee against any third-party claim or liability arising from unauthorized access granted by You.
9.1 All intellectual property rights in and to the Platform, the Services, the software, source code, interfaces, content, branding, logos, and documentation — including all enhancements and modifications thereto — are and shall remain the exclusive property of WebBee or its licensors.
9.2 "WebBee", "WebBee Global", "MapMyChannel", "Amazon MCF by WebBee","Robust NetSuite Integrator", and associated logos are registered or common law trademarks of WebBee eSolutions Private Limited. All other trademarks, product names, and company names referenced on the Platform are the property of their respective owners.
9.3 Any feedback, suggestions, or ideas You provide to WebBee regarding the Services ("Feedback") shall be deemed non-confidential. WebBee shall be free to use, reproduce, modify, and incorporate such Feedback into its products without any obligation of compensation to You.
9.4 You may not remove, alter, or obscure any copyright, trademark, or proprietary rights notices incorporated in or accompanying the Platform or its materials.
10.1 Each Party agrees to keep confidential all Confidential Information disclosed by the other Party and to use such information only for the purposes of performing its obligations under this Agreement.
10.2 The obligations of confidentiality shall not apply to information that:
(a) is or becomes publicly available through no fault of the receiving Party;
(b) was rightfully known to the receiving Party prior to disclosure;
(c) is independently developed by the receiving Party; or
(d) is required to be disclosed by law or court order.
10.3 The confidentiality obligations under this clause shall survive termination or expiry of this Agreement for a period of three (3) years.
11.1 The Platform And Services Are Provided "As Is" And "As Available" Without Warranty Of Any Kind, Express Or Implied
11.2 To The Fullest Extent Permitted By Applicable Law, Webbee Expressly Disclaims All Warranties, Including But Not Limited To Implied Warranties Of Merchantability, Fitness For A Particular Purpose, Non-Infringement, And Accuracy.
11.3 Webbee Does Not Warrant That: (A) The Services Will Be Uninterrupted, Error-Free, Or Free Of Viruses Or Other Harmful Components; (B) Any Errors In The Software Will Be Corrected; (C) The Results Obtained From Use Of The Services Will Be Accurate Or Reliable.
11.4 WebBee has not reviewed all third-party websites or resources linked to or accessible from the Platform and is not responsible for the content, accuracy, or availability of such external sites. Use of any linked site is entirely at Your own risk.
12.1 To The Maximum Extent Permitted By Applicable Law, Webbee And Its Directors, Officers, Employees, Agents, And Affiliates Shall Not Be Liable For Any Consequential, Indirect, Incidental, Punitive, Special, Or Exemplary Damages — Including, Without Limitation, Loss Of Profits, Loss Of Data, Business Interruption, Or Loss Of Revenue — Arising Out Of Or Related To Your Use Of Or Inability To Use The Services, Even If Webbee Has Been Advised Of The Possibility Of Such Damages.
12.2 In No Event Shall Webbee'S Total Aggregate Liability To You For All Claims Arising Under Or In Connection With This Agreement (Whether In Contract, Tort, Negligence, Or Otherwise) Exceed The Total Fees Actually Paid By You To Webbee In The Three (3) Calendar Months Immediately Preceding The Event Giving Rise To The Claim.
12.3 The limitation of liability set out in this clause shall survive any termination or expiry of this Agreement.
13.1 You agree to indemnify, defend, and hold harmless WebBee and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
WebBee shall not be liable for any delay or failure to perform its obligations under this Agreement to the extent such delay or failure is caused by circumstances beyond WebBee's reasonable control, including but not limited to acts of God, natural disasters, epidemic or pandemic (including but not limited to COVID-19 and any restrictions imposed by central or state authorities in connection therewith), war or terrorism, civil unrest, failure of electricity or internet infrastructure, actions of government authorities, or any other force majeure event. WebBee shall notify You of such an event and take reasonable steps to resume performance as soon as practicable.
15.1 This Agreement shall remain in effect from the date of Your registration or first use of the Services until terminated in accordance with this clause.
15.2 Termination by You: You may terminate Your Account and subscription at any time by providing written notice to WebBee at help@webbeeglobal.com, subject to the terms of any Service Order Form in force.
15.3 Termination by WebBee: WebBee may, at its sole discretion, suspend or terminate Your Account and access to the Services: (a) immediately, for cause, if You materially breach this Agreement and fail to cure such breach within fifteen (15) days of receiving written notice; or (b) at any time, with thirty (30) days' prior written notice, without cause.
15.4 Effect of Termination: Upon termination, Your licence to use the Services shall immediately cease. WebBee may delete Your Account data after a reasonable transition period. Any accrued payment obligations shall survive termination.
16.1 WebBee reserves the right to amend, update, or replace this Agreement at any time. WebBee will notify You of material changes by posting a notice on the Platform or by sending an email to Your registered address at least fifteen (15) days prior to the changes taking effect.
16.2 Your continued access to or use of the Services after the effective date of any modification constitutes Your binding acceptance of the revised Agreement. If You do not agree to the updated terms, You must cease using the Services and close Your Account.
17.1 This Agreement and all matters arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
17.2 In the event of any dispute, controversy, or claim arising under or in connection with this Agreement, the Parties shall first attempt to resolve the matter amicably through good-faith negotiations for a period of thirty (30) days from written notice of the dispute.
17.3 If the dispute is not resolved through negotiations, it shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat of arbitration shall be New Delhi, and proceedings shall be conducted in the English language.
18.1 Entire Agreement: This Agreement, together with the Privacy Policy and any Service Order Form, constitutes the entire agreement between You and WebBee with respect to the subject matter hereof and supersedes all prior discussions, representations, and agreements.
18.2 Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18.3 Waiver: The failure of WebBee to enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision.
18.4 Assignment: You may not assign or transfer this Agreement or any rights hereunder without WebBee's prior written consent. WebBee may assign this Agreement in connection with a merger, acquisition, or sale of assets.
18.5 Notices: All notices under this Agreement shall be in writing and delivered to WebBee at help@webbeeglobal.com or to the registered address at Noida, Sector 62, Uttar Pradesh, India.
18.6 No Agency: Nothing in this Agreement shall be construed to create a partnership, joint venture, or agency relationship between the Parties.
For any queries, complaints, or concerns regarding these Terms of Service, or to exercise any rights in respect of Your personal data, please contact:
WebBee eSolutions Private Limited Noida, Sector 62, Uttar Pradesh, India
In accordance with the Information Technology Act, 2000 and the rules made thereunder, any grievance or complaint may be directed to the designated Grievance Officer at the above contact details. WebBee shall endeavor to acknowledge and resolve grievances within thirty (30) days of receipt.
This Terms of Service constitutes an electronic record within the meaning of the Information Technology Act, 2000, and does not require any physical or digital signatures to be legally binding.
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