WebBee BigCommerce NetSuite Connector for Effortless Data Management

BigCommerce
March 15, 2021

WebBee BigCommerce NetSuite Connector for Effortless Data Management

NetSuite Connector App offers an automated data management system to a seller that is overburdened with manual data entry on its business applications BigCommerce as well as NetSuite. The NetSuite as well as BigCommerce data, when, segregated from each other requires a manual data entry and frequent logins separately across both the applications which confronts several process related issues, importantly, data errors and duplicate data issues.

Performance Issues faced by BigCommerce in Absence of NetSuite Connection

In absence of integration between the BigCommerce and NetSuite a business faces several performance related issues whether they are related to storefront or issues related to back-end of the system.

Customer Support: In absence of seamless data without integration, flow of customer information like payment histories, pending orders and customer queries remains unanswered and too delayed. This delayed response to customer queries decrease a regular Shopper’s confidence into a seller’s good and services.

Inventory Management: Wrong or delayed stock information in absence of integration is major reason for order cancellation and delayed delivery. Both of the situations only leads to poor store performance further leading to client dissatisfaction and business loss.

Order Management: BigCommerce and NetSuite integration at the same time is also essential for the faster and efficient order-to-cash cycle that is only possible in situation when inventory data about stock status is shared with store front for due validation and triggering payment processing. The accurate fulfillment acknowledgment data as received from fulfillment centers and shared with a customer is also necessary for faster and efficient data sharing.

Fulfilment Management: The most important and essential part of overall business process in eCommerce eco system is shipping and delivery of a customer order at his door step. In absence of data integration between BigCommerce and NetSuite the fulfillment process often become flawed due to manual and faulty entry of data into NetSuite. It causes the delayed fulfillment and sometimes delivery at wrong address. However, the issue can be easily resolved through BigCommerce Shipping integration.

Lesser Productivity: A company running its business operations without establishing connection between BigCommerce and NetSuite results into a frequently hampered business operations. The business process thus without integration prone to errors finally results into business lesser or lost productivity. The common activities and operations like orders, invoicing, expenses gets delayed.

Lack of Data Visibility: Important data segregated across different systems and most of the time entered manually into the system get left out creates visibility issues during the auditing and scaling up business. Overlapping of the database is an important hassle that prevents necessary data to be visible across the entire system to all the stake holders.

Extra Expenses on IT and Maintenance Cost: In a business environment that is not adequately integrated with different systems, the cost of maintaining it very high in terms of IT resources as well as maintenance. More than running an IT system the cost in updating the legacy systems according to new versions is time consuming as well as expensive.

Clients Leaving the Store: The store not integrated between BigCommerce and NetSuite for data exchange and data lying scattered across different data bases only leads to poor customer experience delayed services and client response. Leaving a bad impression upon a client prompt him to leave the store due to least efficient customer services.