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Why is NetSuite Integration best to choose for all types of eCommerce API integration? ‍

November 28, 2022

Key Highlights:

  • About API
  • NetSuite Integration
  • Why should you opt eCommerce integration with NetSuite?
  • Which eCommerce can you integrate with NetSuite?
  • Conclusion

You may manage all facets of business resource planning, financial monitoring, customer relationship management and inventory management with NetSuite integration, a special cloud-based solution. However, you must remember the different companies have certain requirements that you must meet. Connect additional programs, such as HCS and CRM, to your NetSuite API to get the most out of your NetSuite experience.

What is API? 

An API (Application Programming Interface) is a type of software that serves as a bridge between two applications, let's say, WooCommerce and Amazon, so that you can easily transfer critical information effectively. Several technical experts have used API frequently to refer to any general connectivity access to a program over the years. But more lately, the contemporary API has developed a few traits that make them incredibly practical and helpful. Modern APIs follow widely accepted protocols (mostly REST and HTTPS), which are not only developer-friendly but also very easy to use. 

NetSuite Integration

NetSuite offers integrated solutions following the unique needs of diverse industries, customers, and businesses through its well-known NetSuite ERP. You can customize the NetSuite integration platform to suit your needs as an online business owner. NetSuite also offers several ways to link partners and developers. You will have a choice of platform, integrators, and customized code for synchronization. Custom code is the one with the most options. However, custom code comes with risks and is not as well-documented. The integration application is written entirely from scratch in custom code by a skilled programmer. 

By offering a solid infrastructural base that enables your data to flow effectively through your company operations, NetSuite eCommerce integration can help you manage your finances, payments, taxes, pricing, bills, inventory, customers, and many more.

Why should you opt for eCommerce integration with NetSuite?

You cannot ignore that eCommerce firms are expanding quickly over time, and most emerging businesses are opting for eCommerce automation. If you integrate eCommerce with NetSuite, you can effectively handle the increasing demands of your customers and maintain agility in a constantly shifting market. Let's check some benefits of the NetSuite integration with eCommerce:

User information

You can collect consumer information, including your customers' preferences and choices, by combining your ecommerce store with NetSuite API, which will make your website more user-friendly. You want your website to be very user-friendly if you want to attract more customers, ultimately leading to your business expansion.

With the simplified data transmission between several eCommerce platforms at once, you can create marketing tactics that will increase your consumer base. Additionally, given that this business develops virtually daily, you can determine where improvements need to be made using the client's inputs and comments. You can further add other value-added services to your online business by tracking client behavior and using your obtained data. 

Multi-channel sales management

Currently, an increasing number of B2B (Business-to-Business) businesses are growing and shifting to multi-channel sales (let's say a business owner has a sales channel in WooCommerce and Amazon). Marketplace websites like WooCommerce and Amazon provide businesses with additional online sales channels. Several special B2B platforms showcase the items and products of numerous merchants.

NetSuite WooCommerce integration not only allows easy storefront management but also helps you to effortlessly manage your sales on multiple channels like Amazon FBA or MCF. 


The automation feature of NetSuite automates the payment of invoices to suppliers using their preferred payment methods. NetSuite automation can capture bills and invoices utilizing the HSBC banking service and scan them using AI or Artificial Intelligence and ML or Machine Learning to find pertinent information on the bill. To complete the bill information for NetSuite teams to examine and approve, Artificial Intelligence leverages previously recorded bill records.

Since the NetSuite integration platform completely automates the accounting, payments, returns, and refund operations and provides you with effective results, the room for human errors is eliminated. When customers find that your website or store provides accurate and quick accounting results, their preference will grow for your business.

Better networking

When it comes to any business, communication or networking is the most crucial element, whether your company is online or physical. NetSuite integration with eCommerce allows effortless networking, and your internal and external communications will improve.

NetSuite will help your company's ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) effortlessly exchange information back and forth, making it accessible to all your departments. Moreover, you can also get real-time information whenever you need it.

Above all, your online store will have enhanced business processes and automation, thanks to NetSuite API. People used to manage their businesses manually before the invention of this technology. Still, due to NetSuite, you and your team can now concentrate on other aspects of the business rather than just management. 

Inventory management

NetSuite's Inventory Management feature offers a wide range of functions to optimize inventory levels and availability. NetSuite will assist your company in gaining a comprehensive, real-time understanding of important suppliers and automatically managing the inventories regardless of how many sales channels you have. 

NetSuite WooCommerce integration will provide you with the best customer service possible, and you can use NetSuite to monitor your inventory levels effectively and satisfy fulfillment requirements. NetSuite offers the capabilities and tools to make the visibility of your inventory better by tracking the cycle counts, planning the item distribution, locating the inventories from different places, safety stock, forecasting the demand plans and supply chains, and reordering the points. 

For monitoring inventory access across numerous locations, NetSuite offers exceptional capabilities. Moreover, you can ensure complete automation of restocking, inventory control, and multi-location planning, thanks to NetSuite. NetSuite offers a simple and practical system with desired stocking levels, reorder points and automated order item suggestions. 

To preserve accuracy, NetSuite allows you to cut expenses associated with overhead and lessen the amount of safety stock needed, which is critical for firms to keep track of their inventory levels. NetSuite also helps to improve the tracking you need to manage your assets and classify objects based on value or volume. It also offers recurring counts of the number of products you have in store, thus making inventory management for online businesses very simple. 

Improved workplace conditions

If you want your employees' productivity rate to rise, you need to provide a healthy work atmosphere for them. Providing them with simple-to-use solutions is the greatest approach for an increased productivity rate. Thanks to the automation characteristics, you can quickly eliminate the tedious administrative activities using NetSuite so that your workers can enjoy a stress-free time at work. 

Additionally, your managers will find it simpler to run the business because they can update and share information more easily after eCommerce integration with NetSuite. The most challenging process while running an online business is manually updating each employee's information; however, with this NetSuite system, your employees can readily update their information. 

Enhanced client credibility

Manual processing causes mistakes and slows down the transmission of sales and orders. As a result, the managing procedures you can automate are error-free, thanks to NetSuite integration and not only save time and are also cost-efficient. B2B customers have more sophisticated demands than B2C ones. 

Therefore, all B2B businesses should concentrate on improving the customer experience. In 2 important ways, NetSuite eCommerce integration can enhance the consumer experience. It speeds up client website operations while preventing major errors and gives the employees more time to focus on offering better customer care. 

Customers will only use platforms where they believe their payment information is safe and that they will receive the products they have ordered. NetSuite enables online companies to have a productive and automated sales platform that aids in establishing confidence with clients. Additionally, the order procedure is expedited, and your inventory information will be 100% correct with this system.

Moreover, your clients can schedule delivery on your site by connecting with shippers directly via a third-party link. The great aspect is that NetSuite automatically completes all the calculations using price, incentives, and discounts, and there is no need for manual labor. 

Which eCommerce platforms can you integrate with NetSuite?

You can integrate most of the significant eCommerce platforms with NetSuite. It seems reasonable that large or small businesses that offer stand-alone eCommerce solutions will integrate into this system because NetSuite eCommerce integration is a strong player in business optimization. To ensure that your online presence is linked to your ERP, you must locate NetSuite and eCommerce connections. 

The major eCommerce platforms that you can connect with NetSuite are:

· Shopify and Shopify Plus.

· WooCommerce.

· BigCommerce

· Magento.

· SuiteCommerce Advanced.

· Amazon FBA.

· HubSpot

Although you can incorporate WebFlow, WordPress, Wix, and several other smaller players, these are frequently not the ideal choice for an enterprise-level solution. Due to their corporate level solution, major solutions like Shopify, BigCommerce, WooCommerce, and Magento typically have prices that are a few thousand dollars apart. 

NetSuite add-ons and modules

With the help of NetSuite add-ons, as an ERP user, you can access a wide range of solutions that you can tailor to meet your unique company requirements. These plug-ins or add-ons range from straightforward additions to intricate tools that facilitate completing many particular activities after NetSuite integration API with the eCommerce site. NetSuite has basic ERP functionalities included in it for your daily needs. If you want to expand your business platform, you can add these modules per your requirements. 

While NetSuite ERP connects with the majority of best-in-class CRM systems, Oracle NetSuite also includes a CRM product. Their Customer Relationship Management (CRM) module is an effective solution that will provide you with an in-depth, three-sixty-degree picture of your customers at every stage of their lifecycle. 

Other than easy inventory management for online businesses, NetSuite CRM will help you track your customers order placements and shipping and vital access information that will enable you to streamline your sales procedures. With lead management, the CRM module allows you to track your leads and referrals by lead source.

Moreover, you can also receive up-to-the-minute sales projections for every stage of your company sales cycle. NetSuite eCommerce integration lets you gain complete insight into the leads sales activities and generate personalized reports with sales tracking. Also, the automation of customer management, case management, and escalation procedures makes handling business operations easier.

The NetSuite CRM module also ensures you can route, react, and track orders, refunds, and returns whenever they arrive. You will have direct access to real-time CRM dashboards in NetSuite. You need to utilize your department and role-specific NetSuite dashboard to share and see the real-time data. 

You can use the NetSuite Demand Planning and Supply Management module to forecast your needs or inventories. You can manage stock levels more efficiently with this module, manage your inventory for supply chain times, and receive quick updates for the highest stocks, necessary stocks, and forecasts for the lead time of safety stocks on this add-on module, thanks to NetSuite API integration with your eCommerce store. 


NetSuite eCommerce integration is essential if you want an enhanced online business website to expand your business. NetSuite allows managing all your eCommerce sites on a single interface, thus making most of your business operations easy. Moreover, NetSuite automation features allow almost all your business steps, like inventory management, data transmission over all your websites, and accounting, to be automated, so there is less need for manual labor. With most of these steps automated, NetSuite ensures zero human errors and an efficient online store. This leads to better customer satisfaction and the expansion of your business.

Moreover, NetSuite comes with several add-ons and modules like the Demand Planning and Supply Management module that allows you to understand your stock levels better and create a demand and supply forecast. Other add-ons include CRM management, Revenue Management, SuiteBilling, SuiteAnalytics Connect, etc.

Much as necessary as NetSuite and eCommerce integration is, the process is quite tough. There are several ways of integration, and using a pre-built integrator is the best method. WebBee Global is a renowned and experienced company, and their Robust NetSuite Integrators for Shopify,  WooCommerce,BigCommerce, etc. will allow seamless integration of your eCommerce sites and NetSuite.

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