We offer a complete refund within the first 30 days of the app's subscription. If more than one month has passed since your subscription, you will not be benefitted from a refund.
Is there any trial or free plan available?
We offer a 14-day or 30-day free trial period for some channels where you can access our all-prime add-on features with unlimited orders. For more details, please Contact help@webbeeglobal.com
Can I switch my current plan?
Of course, you can avail any time! Simply log in to the BigCommerce Auto Multi-channel Fulfillment app, click the Subscription link on the Home page, and follow the steps to switch to the plan of your choice.
How does a 30-day money-back guarantee work?
If you experience any issues or voluntarily want to quit our products or services, you may cancel your subscription within 30 days & we will provide a guaranteed complete refund. For more details, please Contact help@webbeeglobal.com
What forms of payment do you accept?
We feel happy to accept payment via Visa, MasterCard, American Express, and PayPal. Also, accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please Contact help@webbeeglobal.com
What if your transaction fails?
If ever unlucky you face payment-related failures you may directly contact us or mail us help@webbeeglobal.com
How secure is my data?
A) We respect & protect your privacy with in-built advanced encryption technology keeping your data safe in transit. Our proactive security alerts bring a higher level of security & privacy to our services, in-addition to blocking threats automatically. B) All data is protected by encryption & NDAs are signed if customers demand. We follow all security policies as guided by all integration partners.
Do you have any questions?
WebBee support team is available 24/5, Monday to Friday to assist with your queries. Visit our Support Center to Contact us or Mail help@webbeeglobal.com
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