These days, the use of advanced business solutions is a crucial task for any growing online business. You may have enough resources to manage your business processes manually. Yet you are required to utilize a well-built and feature-rich business solution. It assists in improving efficiency in your processes to boost output.
The main purpose of these business solutions is to help you in managing your inventory system properly. With these, you can easily reduce the costs related to storage, spoilages, and damages. Besides, you can also improve your shipping and delivery operations. As a result, the total number of customer complaints gets reduced. Plus, your customer satisfaction level increases.
Today, many feature-rich business solutions and integrations are available in the market. The BigCommerce to NetSuite Integration is one of them. BigCommerce is one of the most popular online platforms and managing an online store. On the other hand, NetSuite is one of the well-known cloud-based business software. It helps in managing core business processes from one integrated platform.
However, integrating with any business software to improve the productivity of your business processes is not that simple thing to do. It requires a great amount of time and money for implementation. Also, it cannot be replaced easily in case you wish to opt for a new integration available in the market. In such a situation, you will try to look out for the best integration that well-fits within your budget. So, let’s look at a few important aspects that you must consider before opting a BigCommerce to NetSuite Integration.
Inquire about your vendor before buying BigCommerce – NetSuite integration. Also, try to learn about their past experiences with this integration. It’s very important since this integration demands a high level of precision and expertise. The main reason for it is both of these systems possess their own sets of set rules and applications. So, make sure that your integration partner is well-versed in this integration process. If possible, try to contact its previous customers and get their feedback.
Methods of integration
Two methods are available for integration.
1) Netsuite point-to-point integration
2) NetSuite middleware.
In the case of first, the systems will be connected directly and have a 1:1 relationship between them. These kinds of integrations are more affordable and highly suitable for growing businesses. But, adding, modifying, and removing systems become extremely difficult when your business expands. At such times, you must start the entire integration process from scratch since every system has to be re-tied with other systems.
On the other hand, one centralized hub will be provided in the case of second i.e. NetSuite middleware. This hub serves as the mediator between NetSuite, BigCommerce, and other systems. Through a “connector” each of these systems will be linked with the centralized hub. The synchronization and sharing of business data between multiple systems becomes quite simple. Also, the addition and removal of any number of systems become much easier since the systems are not tied together. There is no need to rebuild the entire integration once again. Even though these kinds of integrations are a bit expensive, they can be easily scalable as your business gets expanded in the future. Moreover, they are capable of handling business data with huge volumes and complex business processes.
The custom integration designed to suit your present working process might not be easily modified in the near term. Moreover, it ties you to a single integration partner forever. So, before opting for integration into your business, make sure that your integration will be easily scalable in the future.
You must require integration and automation between your systems to bring your business online. For, this Your prospective integration should facilitate multi-channel selling. It must also ensure the least difficulty in carrying out your business operations. So, if your integration offers features like buy online, pick up in-store, etc., then it will be great.
Usually, most of the integrations that offer the basic functionalities do not support the usage of different types of data. They only support easy sync of key business data of the same data type from multiple sales channels. Besides, they just focus on simplifying and improving your inventory and order processing systems. The tasks related to material buying, shipping/tracking, and customer handling will be entirely ignored. But, if you want to be a successful multi-channel seller, you must automate all your business processes. It is a must for improving their efficiency and achieving maximum output.
The frequency rate of business data sync across multiple sales channels is pretty relevant. Suppose, one order gets placed on one of your online platforms for a specific product. And, the related information gets updated on different inventories after a couple of hours. In the meantime, more orders get placed for the same product on other selling channels. This might lead to the overselling of the products and you may require to cancel certain orders. Further, this kind of situation will be highly dangerous for your sales efforts during flash sales, festival sales, or holiday sales. So, make sure that the integration offers an automatic sync of business time in real-time. All the details of any product should be updated quickly as soon as a customer places an order for that product.
Most often, even the well-built integrations fail to offer expected efficiency and output. Many reasons might cause this kind of conditions and the availability of inaccurate data is one of them. Suppose, the price of a product in your BigCommerce store is different from the price available on the NetSuite. Or, else the SKU of a product in the BigCommerce store does not exist in NetSuite. Under such situations, most of the integrations constantly break down as they are not configured to face such issues. So, be ensured that your integration is well-designed to identify and handle such kinds of data exceptions.
The seamless workflow of different processes is highly important to run your business either online or offline. But, is it possible to operate many processes without facing any kind of operational or technical obstacle? In the real world, it could be the most unlikely thing to happen. In such conditions, you will be forced to approach your integration partner to resolve the issue. If you get timely support then the issues will get fixed quickly and you will be able to carry out your day-to-day operations.
Every system or integration requires routine maintenance and security updates from time to time. The periodic software bug fixing and product enhancement are also extremely important. In most cases, the cloud-based iPaas and SaaS platforms take care of maintenance and updating aspects. They check/fix the software bugs and also update the integration/security systems regularly. For this, they charge a specific amount as a monthly subscription fee. So, you must know who will take care of your integration’s maintenance and other key aspects.
Now, an important question arises. How to choose an ideal BigCommerce to NetSuite Integration for your business? For this, conduct relevant research on various integration vendors available in the market. Compare and analyze their products based on the above-mentioned key aspects. Then, pick the perfect integration that aptly suits all your business needs. While doing this, keep in mind that every business is different and has its own requirements. So, the choice of an ideal solution will depend on your business complexity, budget, and long term plans.
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